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Frequently Asked Questions

How does Alt/Finance work?

We help you get the best financing offers by giving you multiple solutions from several asset-based lenders in minutes. 


Whether you’re looking to finance a new purchase or you’re in the market for a term loan on items you already own, we’ve got solutions for you.

Still got questions not listed here? We're ready to help - just reach out through our Contact Us page.
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About Alt/Finance

What is Alt/Finance?
Alt/Finance helps consumers get the best offers on financing solutions from Lenders using alternative assets (ie: fine art, aircraft, property) as collateral. We cover a wide range of loan types including purchase financing, term loans, lines of credit and leasing to buy solutions. We provide a convenient platform to explore your options and find the lender that’s perfect for you.
Does Alt/Finance charge any upfront fees?
Alt/Finance charges a fee of 0.5 - 4% for the service of matching borrowers to lenders depending on the loan amount. For your protection, please note that Alt/Finance only matches customers with lenders through our online portal. You will be notified of lending offer updates by email and you can verify these in your account. When you complete a loan request through Alt/Finance, you have not completed a loan application. When you're matched, you will submit the Lender's loan application.
What countries do you currently serve?
We currently service requests for loans in most markets globally, subject to the geographic coverage of our partnering Lenders.

Loan requests and offers

How do I review my loan offers?
Alt/Finance processes your loan requests through our automated matching system and we send you an e-mail notification with each lender’s loan offer within a few minutes. You can also login to your user account for updated details on the status of your loan requests and your matched lenders with the details of each lender's offer.
How does Alt/Finance get competing offers?
We've a network of lenders that offer a variety of loan options including purchase financing, term loans, and credit lines. When you submit a financing request, we match this across our database to find you the most relevant lenders that fit your profile. These lenders review your details and send you personalized offers so you can compare options and select the best one for you.
When I accept a loan offer, how do I close the loan with the lender?
Once you've accepted the best offer for you, we connect you with the Lender by email or phone to complete the loan process. You may need to provide further documentation to verify the information you provided in the loan request.
What if my lending request cannot be matched to a lender?
If your lending request cannot be matched to a lender who meets your needs, we will notify you by email. You can submit a new request later and we are always adding new lenders, so please return to check and try again.

Personal information and security

What information does Alt/Finance collect?
To process your loan request, we ask for details about you, the type of loan you need, the alternative asset you're considering and your financial circumstances. This enables us to match you with relevant lenders and provide you with personalized quotes.
Does Alt/Finance sell my information?
Alt/Finance does not sell your information. When you submit a financing request, we request your permission to review your details with relevant lenders in order to assess the best fit. For more details, on how we handle your information, please read our Privacy Policy.

Miscellaneous

My question isn't listed here? How do I contact Alt/Finance?
We're always happy to help. For any questions or comments, please contact our Customer Care Department via the Contact us page.

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